SHIPPING INFORMATION:

Continental US: Ground delivery orders ship via Federal Express. Alaska, Hawaii: Ground delivery ships via the United States Postal Service. Expedited delivery is not available to Alaska, Hawaii. APO and FPO addresses: Ground delivery ships via the United States Postal Service. Expedited delivery is not available to APO and FPO addresses.

Shipments over $100 require a signature. Most orders are shipped within 3 to 4 business days.

Shipping cost will show on last page before you confirm and send your order. Shipping for Standard Ground starts at $6.99 for one item and $.75 for each additional item. Extra charges will apply for Standard Ground orders shipped outside the 48 contiguous states. Shipping charges will be displayed before you confirm and send your order. Shipments outside the 50 states may be delayed by 7-10 days.



REFUNDS, RETURNS AND CANCELLATION POLICIES:

Products may be returned for full refund of the purchase price (not including shipping and handling) providing:

1. Products are returned within 30 days of purchase.

2. Products are returned new and unused.

3. Product is returned with original manufacturer's box and/or packaging, including instructions.

Mail returns to:

The Daily Mug/Returns

5808 Cleveland St.

Morton Grove, IL 60053

**** Please include original receipt or the order number. ****





FREQUENTLY ASKED QUESTIONS:

Defective Mugs

Thermos warranties their mugs for 5 years from purchase date. Contact Thermos directly for warranty issues at 800-831-9242. You can also contact Thermos™ for replacement parts at the same number.